1 hour ticket response
We are committed to giving a quick and appropriate answer to each tech support ticket posted by a user. Our proficient support staff representatives will examine your situation and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average ticket response time has proved to be 20 minutes.
An Exceptional Customer Support Service
Each member of our technical support staff has lots of years of experience in the cloud hosting field and almost all of them have worked for us for at least five years. They all are ready to reply to all your inquiries in the most proficient manner possible.
A User–Friendly Help Center
Included in the Web Site Control Panel is an easy–to–navigate Help Center, which offers a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and website administration articles, check out the step–by–step video tutorials or take a glance at our F.A.Q. section.