Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all our cloud hosting packages, which means that each individual support inquiry you submit is going to be answered to in less than one hour maximum. Our support team members are trained to speedily handle any issue and to present you with well–timed guidance on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time needed. Our staff of consultants will be on the web for you 24x7x365 to reply to all of your problems and to remedy any situation that you might have. You can easily submit a tech support ticket from your Web Site Control Panel or send us an email at any time. Moreover, on working days, you can phone us or use the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a detailed practical knowledge base into the Control Panel so that you could get effective step–by–step guidance anytime. Each section of the Control Panel has its own contextual support area presenting a variety of how–to posts. We have also made video clips to ensure that you get a greater visual representation of the correct way to conduct any presented procedure.