Besides having more system resources, a reason why you can get your own hosting server and use it instead of a shared Internet hosting plan is the fact you can install and run a large selection of software. With a shared account, you could use apps, which don't require root access and aren't installed server-side, so in case you require certain software for your Internet sites, you can't install it on a shared server. This is not the situation with a hosting server of your own where you are able to install anything you wish. The downside is that you may not have much experience and dealing with your own server is more complex that managing a shared hosting account in which the company manages most things. This is the reason why we offer an additional service for our server plans called Installation & Troubleshooting and you may take full advantage of it any time you encounter any problems with the supervision of your server.
Installation and Troubleshooting in VPS Servers
The upgrade features one hour of custom work on your web server, so in case you obtain any one of our VPS servers plans, you can benefit from this service and have our administrators perform different tasks which you can't do yourself or you just have no time. They'll install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any program that does not operate properly for some reason. You could add the upgrade to your package as many times as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade comes with half an hour of custom work on your hosting server also, but in case you need more than that, you could always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and if you add it, our skilled admins shall be able to help you with anything on your hosting server. For example setting up any third-party software which you might want to use on the hosting server and troubleshooting any script that operates badly or does not run at all. Our upgrade comes with 1 hour of work and if a specific task is not very time-consuming, we shall add the remaining time to your account. You shall be able to discover how many minutes are left in your billing CP and use them when you need support again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support later on, you can add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack too, but just in case you require additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the very best feasible way.