In case you have never had a hosting account or you have switched companies and the new one employs an account management tool that you have not seen before, you may become bewildered about how to do a specific operation in your account or on your computer. This is why, a lot of web hosting providers have created a knowledge base, which encompasses the most popular inquiries and issues connected with the specific platform they use, rather than adding only general facts. Such a knowledge base will allow you to find the right information quickly and effortlessly, so you will not need to dedicate both time and efforts to stuff that might require something as simple as pushing a button or selecting a tickbox. Thus, not only can you get things done, but you can also learn tons of new and useful things, both about the way you can administer your account and about the way the hosting service works in general.
Extensive Online Documentation in Cloud Hosting
If you have bought your very first cloud hosting account from our company or have moved your website over to us, you will get familiar with our platform and our in-house created Hepsia hosting Control Panel in a jiffy as we have prepared an exhaustive knowledge base where you can find all the info that you may ever need – both general info in regards to the web hosting service as a whole and more concrete info about the different features that you can make use of and the challenges that you may face. The articles themselves are available in two places. The whole article collection is accessible via the Control Panel’s Help section. You can find relevant articles about the different features in each Control Panel section as well. You can find out how to do pretty much everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include in-depth guidelines, so you’ll never become lost because of an ambiguous text. Needless to say, if you run into a more specific obstacle and you do not find anything about it in our knowledge base, you can touch base with our customer care staff members 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers include a comprehensive online article repository where you can find any info that you might need about our hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we have assembled from our clients over the years and, hence, our articles tackle particular issues that you might chance upon and propose the fastest means of resolving them, for example getting an HTTP 500 error message or not being able to send emails from your computer even though you have the right settings. The articles are available in each single section of the Control Panel and you can consult them at any given moment. They can help you improve your knowledge not only about our services, but also about the web hosting field in general, as they offer thorough guides and general info such as what file permissions or cron jobs are.